Effective Date: November 16, 2024

At Toplla Store, we are committed to providing fast and reliable shipping for all orders. This Shipping Policy outlines how we handle shipping, delivery times, and costs.

1. Shipping Destinations

We ship to [list the countries or regions you serve]. If your location is not listed, please contact us at contact@topllastore.com to verify availability.

2. Processing Time

  • Orders are processed within [Insert Processing Time, e.g., 1–3 business days] after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Times

Estimated delivery times depend on the shipping method selected at checkout and your location:

  • Standard Shipping: [Insert Estimated Time, e.g., 7–14 business days]
  • Express Shipping: [Insert Estimated Time, e.g., 3–7 business days]
    Please note that delivery times are estimates and may vary due to unforeseen delays.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
  • Occasionally, we may offer free shipping promotions.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

6. Customs and Duties

For international orders:

  • Import duties, taxes, and customs fees may apply and are the responsibility of the customer.
  • Toplla Store is not responsible for delays caused by customs clearance procedures.

7. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us at contact@topllastore.com within 7 days of receiving the package.
  • We will work with the carrier to resolve the issue and, if eligible, provide a replacement or refund.

8. Incorrect Shipping Information

  • Please ensure that your shipping address is accurate and complete at the time of checkout.
  • We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping details.

9. Contact Us

For questions or concerns about shipping, contact us at: