INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that all our product images accurately reflect the item you will receive. However, slight variations in color or design may occur due to differences in screen resolution or production updates.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard. Simply log in, go to "Order History," and select the order for which you need the receipt.

How can I return an item?

If you’re not satisfied with your purchase, you can request a return within [insert time frame, e.g., 14 days] of receiving your item. Visit our "Returns and Refunds" page for detailed instructions on how to initiate a return.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items. If an item is marked as "out of stock," you can sign up for a restock notification by entering your email on the product page. You’ll be notified as soon as the item is available again.

Where can I ship my order?

We ship orders to [list locations, e.g., all 50 states in the U.S., Canada, and select international locations]. For a complete list of shipping destinations, please visit our "Shipping Policy" page.

INFORMATION ABOUT US

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    STORE IN NEW YORK

    294 Bay Meadows Ave.
    Bay Shore, NY 11706